I love these Bentwoods,
how do I hire them?

Good choice, drop us an email or call and we can instantly tell you our availability for the date you’re looking to hire. To book we require a 30 percent deposit. We will send you through an T&C order form that requires to be signed and returned at this stage. Once finalised the rest of the balance amount to be paid two weeks before the event. 

Should you wish to make a last minute booking (i.e. within two weeks of event) then the full value amount will be taken.

 

Can I change my order?
& Is there a minimum?

 If you have any last minute changes please contact us,  we will double check and confirm all details 14 days before the event. After this time it gets tricky to change orders as chairs get booked out but we will endeavour to accommodate as best we can.

Deposits are non refundable. Minimum order is $250 chairs plus GST

 

Can I see the stock
before I place my order?

Yes of course. We couldn’t be more handy and central, our warehouse is in Camperdown. Call or email ahead to arrange a time slot.

 

Do you deliver or do I collect myself?

Yes we only deliver our stock, it can be dangerous, time consuming and a lot of hassle moving 40 - 120 chairs for someone inexperienced. Our background is event logistics so let us do the hard work so you don’t have to. There will be a minimum delivery cost involved dependant or quantity and location.

 

What would be the delivery times?

As events usually happen at the weekend - our hire period is Friday bump in / Monday bump out. We appreciate not all venues work this way so we can operate around tailored time windows. Please call to discuss options and we can give you costings instantly.

 

Oops, I’ve broken a chair, what do I do?

Relax, accidents happen from time to time, don’t let it spoil your day. We will give you simple guidelines in our T&C to minimise damage risks but if someone happens we do hold a credit card bond, we will ring you to let you know the replacement cost. We then charge your credit card, with permission. All sensitive card data gets destroyed safety after an event.

 

Do prices include GST?

All prices as exclusive of GST and GST will be added to your final invoice.